A Fresh Idea In A Mature Market
Developing a breakthrough innovation for Whiskas
“Sklar Wilton is an important part of our team. They understand our business and provide us with relevant facts and insights to grow our brands in a highly competitive environment.”
- George Fung, Cat Main Meal Director, Whiskas
“Sklar Wilton is a fantastic partner. They take a creative approach that ultimately helps create impactful solutions for our brands that have longevity.”
- Marisa Law, Brand Leader, Whiskas
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Situation
The wet cat food category in Canada was stagnant. Main competitors focused their efforts on discounts while innovation was mainly driven by new flavours.
Process
Sklar Wilton supported the Whiskas team through ethnographic interviews and a usage and attitude study. Sklar Wilton facilitated work sessions with key stakeholders to develop a winning innovation concept for Canada, leveraging packaging technology from Mars Petcare USA.
Insights
Together, the team uncovered an important insight – dealing with the leftovers of wet cat food was an unpleasant task for cat owners and a distasteful experience for cats. From that insight, Whiskas Perfect Portions, ‘A fresh meal every time’, was born, and a concept test highlighted its potential. Later on, an advertising pre-test identified a persuasive advertising campaign. Several months after the launch of Whiskas Perfect Portions, a drivers and barriers study was deployed to help the team optimize for the future.
Impact
The team was equipped with powerful insights to launch Whiskas Perfect Portions. This breakthrough innovation helped Whiskas Wet become the fastest growing brand in the Canadian wet cat food category.