November 1, 2013 – Originally published by The Vancouver Sun
Amazon’s expansion into the Canadian grocery market heats up an already intensely competitive sector. While it gives consumers yet more choice, Luke Sklar, founder of retail and marketing consultancy Sklar Wilton & Associates, predicts the increased competition will “be ugly.”
“(Amazon is) raising the game and raising customer expectations in an ecommerce world, and that’s putting more stress on an already stressed business,” said Sklar.
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